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Archive for November, 2009

7 Tips for Conflict Management

Friday, November 6th, 2009

As an attorney, I’m frequently asked to write letters with difficult and confrontational topics, or mediate disputes between parties.  Along the way, I’ve developed some guidelines that serve well to keep the peace while managing opposing viewpoints. Practice Active Listening. Frequently, people are so concerned with getting their turn to speak, they don’t listen to […]